Privacy Policy
Ask My Products respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal information we may collect, how we use it, who we may share it with, and your rights.
Last updated: 9 March 2026
Who we are
Ask My Products provides private digital assistants for B2B product knowledge. If you contact us, request a demo, discuss a pilot, or work with us, we may process personal information as described in this policy.
Information we collect
We may collect the following information:
- your name
- your work email address
- your company name
- your phone number, if you provide it
- the contents of messages, enquiries, attachments, or documents you send to us
- basic technical or usage information collected through website hosting or analytics tools, if used
How we use your information
We may use your information:
- to respond to enquiries
- to arrange demos, pilot discussions, and meetings
- to provide, operate, and improve our services
- to manage business relationships and communications
- to keep records of project discussions and service delivery
- to protect our website, systems, and services
- to meet legal, regulatory, accounting, or administrative requirements
How we share information
We do not sell your personal information.
We may share information with trusted third-party providers that help us operate our business, such as website hosting, email, analytics, CRM, cloud software, or related technology providers, where necessary.
How long we keep it
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing projects, maintaining business records, and meeting legal or administrative requirements.
Cookies and website tracking
Our website may use cookies or similar technologies provided by our hosting platform or analytics tools. Where required, we will provide appropriate notice or choices in relation to those technologies.
International transfers
Some of our service providers may store or process information outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place.
Your rights
You may have the right to:
- request access to the personal information we hold about you
- request correction of inaccurate or incomplete information
- request deletion of your information in certain circumstances
- object to or restrict how we use your information in certain circumstances
- complain to the Information Commissioner’s Office (ICO)
Security
We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, or disclosure.
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, with the latest revision date shown at the top.
Contact information
If you have any privacy questions or requests, please contact:
hello@askmyproducts.com