You share the source material
Send us the manuals, technical bulletins, data sheets, parts information, and internal product documents for one product range or family.
Done for you, not DIY
Turn your product documentation into an AI assistant your team can trust.
We structure manuals, diagrams, data sheets, and parts information, then deliver a private assistant for sales, support, and technical teams.
Beyond smart word search
Most product chatbots are only as good as their RAG.
RAG is essentially smart word search. It searches your documents and gives the AI a small selection of matching fragments.
If that search misses the right fragment, the AI never sees the answer—even when the information exists somewhere in your documentation.
Tables, diagrams, exceptions, and connections between documents can easily be missed. That leaves users with incomplete answers or questions the chatbot cannot answer at all.
Ask My Products is different
No missed answers.
We do not rely on smart word search to decide what the AI gets to see.
Ask My Products provides the relevant, approved product knowledge as coherent context, allowing the AI to understand connections and reason across far more information.
The result is better use of your product knowledge and a dramatically more capable Digital Assistant.
Not smarter search. AI with the context to reason.
How it works
A simpler route to better product answers
Start with one product range, keep it focused, and let us handle the difficult part properly.
We structure and build it
We organise the knowledge, reshape the content for LLM use, and build your product expert Digital Assistant around real product questions.
We give you a dedicated webpage
Your team gets a dedicated webpage to use your product expert Digital Assistant straight away.
Your team gets better answers
Sales, support, technical teams, distributors, and installers get quicker access to clearer product answers without digging through documents or interrupting experts.
What your team gets
Practical value from day one
AI promises to make intelligence abundant. Ask My Products brings that promise to your team's product knowledge.
Knowledge empowers teams
Ask My Products helps put it in their hands.
Faster answers
Less time spent digging through PDFs, folders, and scattered files.
Fewer interruptions
Take repeat product questions away from the same small group of experts.
Faster onboarding
Help new team members get up to speed more quickly.
More consistency
Give internal teams and approved partners access to the same product knowledge.
Who it's for
Built for the people who work with your products
Ask My Products is especially useful when product knowledge needs to reach more people than just a small group of specialists.
Technical support
Help support teams find clearer product answers faster.
Sales teams
Give sales staff stronger product understanding without relying on ad hoc help from others.
Aftersales and customer service
Improve response quality when teams need product facts, parts information, and practical guidance.
Engineers and commissioning teams
Support people working hands-on with products during setup, commissioning, and fault finding.
Distributors and resellers
Give approved partners better access to product knowledge without making everything public.
Installers and contractors
Help trusted external users get to the right information with less delay and less guesswork.
Pilot offer
Start with a pilot. Prove the value.
See what Ask My Products can do with a focused 30-day pilot on one product range.
One product range
Keep the pilot clear, focused, and easy to assess.
Real-world testing
Let your team use it and judge the results for
themselves.
Built by us
We handle the build, setup, and delivery.
What the pilot includes
- One product expert Digital Assistant for a selected product range
- Built from your manuals, technical documents, data sheets, and parts information
- A dedicated webpage for your team to use it
FAQ
Common questions
What makes Ask My Products different from self-serve chatbot tools?
We do not rely on conventional smart word search alone. We prepare your product knowledge and provide the relevant, approved material as coherent context, giving the AI the information it needs to reason.
Why do conventional RAG chatbots miss answers?
They retrieve a limited selection of matching fragments. If the right fragment, table, diagram, exception, or related document is not selected, the AI cannot use it—even when the information exists in your documentation.
What kind of information can it use?
Manuals, technical bulletins, data sheets, parts information, diagrams, schematics, and internal product documents.
Who is it for?
Internal teams, approved partners, distributors, resellers, installers, and contractors who need faster access to product knowledge.
How do we get started?
Usually with a focused pilot on one product range, so you can see the quality and value in practice.
Do we need to build or configure it ourselves?
No. Ask My Products handles the build, setup, and delivery for you.